Quick Answers
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. Urgent technical issues are prioritized and typically receive a response within 12 hours.
Is my personal information safe when contacting you?
Absolutely. We take privacy seriously and use encrypted communication channels. Your contact information is only used to respond to your inquiry and is never shared with third parties.
Can I request new features for the Face Shape Detector?
Yes! We love hearing feature requests from our users. Please select "Feature Request" as your subject and provide detailed information about what you'd like to see added to our tool.
Do you offer technical support for integration?
For business inquiries and API integration support, please contact our business team at business@whatismyfaceshape.net. We offer various integration options and technical documentation.
What information should I include when reporting a bug?
Please include your device type, browser version, operating system, the steps that led to the issue, and any error messages you received. Screenshots are also very helpful for our technical team.